Terms of Services

Terms of Service

Welcome to Sit-ul-Banat. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Sit-ul-Banat is an online clothing brand offering women’s ready-to-wear, unstitched, and kids’ apparel. These terms apply to all visitors and customers of our website.

2. Acceptance of Terms

By using this website, you confirm that you understand and agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our site.

3. Products and Availability

We make every effort to ensure product details, prices, and availability are accurate. However, occasional errors or stock updates may occur. Sit-ul-Banat reserves the right to correct, update, or remove product information or pricing at any time without prior notice.

4. Orders and Payments

All orders are subject to acceptance and availability. Payments can be made via Cash on Delivery (COD), Visa, or MasterCard. All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.

5. Shipping and Delivery

We deliver across Pakistan. Orders above Rs. 5,000 qualify for free nationwide delivery. Delivery times vary depending on your city and courier service. Once your order is dispatched, tracking details will be shared via SMS or email.

6. Exchange Policy

Sit-ul-Banat does not accept returns. However, we offer exchange options within 7 days of purchase, provided that the item is:

  • Unused and unwashed

  • In its original packaging with all tags attached

  • Free from stains, damage, or alteration

Customers are responsible for the cost of sending the product back for exchange. Exchanges are subject to product availability. Sale, discounted, or customized items are not eligible for exchange.
For exchange assistance, please contact us at situlbanat@gmail.com within 7 days of purchase.

7. Intellectual Property

All content on this website — including images, logos, text, and designs — is the exclusive property of Sit-ul-Banat and is protected under copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Sit-ul-Banat is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Customers are responsible for providing accurate delivery details and ensuring timely receipt of their orders.

9. Privacy and Data Protection

Your privacy is important to us. Personal information collected on our website is used only to process your orders and improve your shopping experience. For more details, please refer to our Privacy Policy.

10. Changes to These Terms

Sit-ul-Banat reserves the right to modify or update these Terms of Service at any time without prior notice. Continued use of our website after changes means you accept the updated terms.

11. Contact Information

For questions, exchanges, or customer support, please contact:
Email: situlbanat@gmail.com

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (PKT)